Workplace Coaching Skills Training
Develop your Staff through Coaching Conversations
Many of us default to giving advice, solving problems or directing others. While that can be useful in the short term, over time it can limit the ownership, confidence and independent thinking of those around us.
This practical one-day workshop is designed for professionals at any level whose role involves supporting, guiding or developing others. This may include peer coaching, mentoring, onboarding and supervision, as well as leading people or projects in either a formal or informal capacity. Participants will learn how to shift from telling to asking and use effective coaching conversations in the workplace to support performance, professional development, accountability and confidence.
This course will help your staff members develop workplace coaching skills in a practical and interactive training environment.
Interested in Workplace Coaching Skills training for your Management Team?
This one-day workshop gives managers, team leaders and supervisors the practical coaching skills they need for everyday workplace conversations, such as 1:1s, development conversations, performance discussions and problem-solving conversations.
Who this training is for
This course is suitable for:
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Team leaders who want to have more confident and capable conversations.
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Supervisors who want to adopt a more supportive coaching-led management style, rather than always stepping in with the answer.
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Managers who want to balance support with accountability, especially in one-to-one meetings, professional development conversations and performance discussions.
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Professionals at any level who are involved in mentoring, coaching or guide others on the job.
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Organisations that want to build stronger communication, accountability and performance across their teams.
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HR and L&D teams looking for practical coaching skills training that managers can apply immediately in the workplace.
What the course covers:
1. Coaching as a management style
Participants will explore what coaching is, what it isn’t, and when a coaching approach is useful in the workplace.
We’ll look at the difference between telling, advising, mentoring and coaching, and how managers can choose the right approach depending on the situation.
2. Core coaching skills
The workshop focuses on the practical skills that sit at the heart of good coaching conversations, including:
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Active listening
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Effective questioning
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Building trust and rapport
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Staying curious rather than jumping straight to advice
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Helping people think through their own options and actions
3. Structing a coaching conversation
Participants will be introduced to simple coaching frameworks, such as GROW Coaching Model to help them structure coaching conversations clearly and confidently. This gives a reliable structure that you can use to engage in workplace coaching.
4. Coaching practice
A large part of the day is given to practice. Participants will have the opportunity to practise coaching conversations using the GROW model, receive feedback and reflect on how they can apply the skills in real workplace situations.
By the end of the Training, participants will be able to:
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Understand the role of coaching as a management style
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Recognise when to use coaching to support performance and development
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Learn coaching skills they can apply to real workplace situations
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Use a simple coaching framework to structure conversations
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Practise coaching conversations and receive feedback
About your Trainer
This course is delivered by Heather Thompson, The Success Coach. Heather is a certified career coach, trainer and facilitator with a background in corporate leadership, customer experience and people development. She has used coaching skills in corporate environments and now runs a 1:1 coaching practice supporting clients with career change, confidence, interview preparation and values-led career decisions. Heather brings together practical workplace experience, coaching training and real client work. She is also working towards her ICF ACC accreditation. Her approach is clear, practical and human. The focus is on helping professional have coaching conversations that develop people, rather than simply directing them.