About the Course
Overview
Stepping into management can be both exciting, and challenging, especially in today’s dynamic workplaces. These two interactive half-day sessions will equip new managers and supervisors with the essential skills, attitudes an d behaviours for effective management.
Details
Wednesday, 24th September
Day 1 : Management Essentials
– Management Styles– Key Management Skills– The Contemporary Manager– Managing Yourself
Wednesday, 8th October
Day 2: Core Management Skills in Action
– Effective Communication – verbal, written and online– The Art of Feedback– Managing Performance– Motivation & Recognition
Key Takeaways
By the end of this course, participants will:
Learn the key elements of effective management in today’s workplace.
Gain practical tools to manage teams with confidence.
Motivate and engage employees to improve performance and retention.
Understand and leverage their personal management style.
Develop a personal action plan to apply their learning
Your Instructor
Heather, The Success Coach
Hi, I’m Heather, The Success Coach. With nearly two decades of corporate experience in Europe and North America, I’ve led and developed teams of all sizes, hired and onboarded 50+ employees, and driven major organisational change. My leadership has been recognised with multiple awards, but my biggest wins have been helping first-time managers grow into confident, capable leaders. Today, I bring that experience to this course to equip you with the core skills needed to succeed in management.