Coaching Skills for Managers Training
Develop your team through better coaching conversations
Many managers default to giving advice, solving problems or directing their team. That can be useful in the short term, but over time it can limit ownership, confidence and independent thinking.
This practical one-day workshop helps managers and team leaders develop the coaching skills they need to have better workplace conversations. Participants will learn how to shift from telling to asking, using coaching conversations to support performance, development, accountability and confidence.
This course will help your management and supervisory teams development workplace coaching skills in a practical and interactive training environment.
Interested in Coaching Skills for Managers training?
This one-day workshop gives managers and team leaders practical coaching skills they can use in everyday workplace conversations, including 1:1s, development conversations, performance discussions and problem-solving conversations.
Who this training is for
This course is suitable for:
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Team leaders who want to have more confident and capable conversations
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Supervisors who want to adopt a more supportive coaching-led management style, rather than always stepping in with the answer
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Managers who want to balance support with accountability, especially in one-to-one meetings, professional development conversations and performance discussions
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Organisations that want to build stronger communication, accountability and performance across their teams
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HR and L&D teams looking for practical coaching skills training that managers can apply immediately in the workplace
What the course covers:
1. Coaching as a management style
Participants will explore what coaching is, what it isn’t, and when a coaching approach is useful in the workplace.
We’ll look at the difference between telling, advising, mentoring and coaching, and how managers can choose the right approach depending on the situation.
2. Core coaching skills
The workshop focuses on the practical skills that sit at the heart of good coaching conversations, including:
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Active listening
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Effective questioning
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Building trust and rapport
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Staying curious rather than jumping straight to advice
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Helping people think through their own options and actions
3. Structing a coaching conversation
Participants will be introduced to simple coaching frameworks, such as GROW, to help them structure coaching conversations with their direct reports clearly and confidently. This gives managers a reliable structure they can use for workplace coaching when supporting performance, development or problem-solving.
4. Coaching practice
A large part of the day is given to practice. Participants will have the opportunity to practise coaching conversations, receive feedback and reflect on how they can apply the skills in real workplace situations.
By the end of the course, participants will be able to:
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Understand the role of coaching as a management style
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Recognise when to use coaching to support performance and development
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Demonstrate active listening and effective questioning techniques
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Use a simple coaching framework to structure conversations
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Practise coaching conversations and receive feedback
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Apply coaching skills to real workplace situations
About your trainer
This course is delivered by Heather Thompson, The Success Coach. Heather is a certified career coach, trainer and facilitator with a background in corporate leadership, customer experience and people development. She has used coaching skills in corporate environments and now runs a 1:1 coaching practice supporting clients with career change, confidence, interview preparation and values-led career decisions. Heather brings together practical workplace experience, coaching training and real client work. She is also working towards ICF accreditation. Her approach is clear, practical and human. The focus is on helping managers build conversations that develop people, rather than simply directing them.